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Data Archive View the data we’ve collected over the years.

© Money Advice Trust2025. Charity no. 1099506. Company Limited by Guarantee no. 4741583. Registered office: 21 Garlick Hill, London EC4V 2AU. The Money Advice Trust is authorized and regulated by the Financial Conduct Authority.

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Data Archive View the data we’ve collected over the years.

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Select an icon to view, or click on a local authority on the map

Terms and Conditions

Key

Bailiff Use - displays local authorities where bailiff use has increased, has decreased, or is unchanged compared to 2018/19.

Signposting - displays local authorities that signpost residents to one or more free debt advice agencies as part of their collections process.

SFS or CFS - displays local authorities that have adopted the Standard Financial Statement as a tool for objectively assessing income and expenditure as part of their collections process.

Vulnerability Policy - displays local authorities that have a policy in place for dealing with residents in vulnerable circumstances as part of their debt collection process.

Exempt CTS - displays local authorities that exempt recipients of Council Tax Support from the use of bailiff action.

Council Tax Protocol - displays local authorities that have adopted the Citizens Advice/Local Government Association Council Tax Protocol.

Pre-LO steps - displays local authorities that take one or more of the following steps before seeking a liability order (LO) against a resident for council tax debt: Referral to free debt advice, referral to income maximisation support, referral to council tax support scheme, checking whether someone is in vulnerable circumstances, assessment of income and expenditure.